IT support teams entangled in a cycle of reactive problem solving. How can you break that cycle, take control of the IT environment and triumph over spiraling support costs-and be a hero for delivering bottom-line impact?

Triumfant Resolution Manager

is a uniquely powerful solution that automatically addresses both familiar and previously unidentified issues that can turn into problems and cause disruption in the enterprise computing environment. From identification through resolution and remediation to closure, Resolution Manager automates the full life cycle of IT incident management and problem management. This helps enterprise IT organizations achieve significant benefits, including:

• An average of one-third in IT support cost savings as a result of reductions in service desk calls.
• An average of one-third reduction in user downtime due to the unique ability to stop IT issues before they cause business disruption.
• Support of ITIL Best Practices through fully automated incident management and problem management capabilities that follow ITIL practices. These analytic capabilities are indispensable for problem management, a portion of the ITIL model that many organizations are implementing today.
• Take control of the IT environment and deliver business impact-from delivering consistent levels of service to improving strategic focus, Resolution Manager provides benefits for all facets of business operation.

Download our ITIL whitepaper to learn more.

Triumfant Compliance Manager

provides organizations with the solution they need to achieve cost-effective control over the IT environment, maintain and monitor compliance with IT policies, and provide detailed change management visibility and forensics to demonstrate and support regulatory compliance.

The only stand-alone solution that actively manages compliance so you can maintain a perpetual state of compliance and audit readiness, Compliance Manager:

• Enforces any IT policy so that your organization can achieve SOX Compliance, PCI DSS Compliance, HIPAA Compliance and compliance with custom IT policies.
• Includes extensions to policy templates and reporting features specifically designed for compliance applications, for example PCI audit-grade reports that help you pass PCI audits more quickly and cost-effectively.
• Supports rapid adoption of standards across the entire organization with preconfigured policies.

Download our PCI DSS Compliance white paper to learn more.

Triumfant Security Manager

provides the necessary last line of defense against viruses, malware, rootkits and a whole host of zero-day attacks. Anti-virus software and firewalls are not enough to assure a secure IT environment. Security Manager's autonomics-based analytical abilities provide a response to previously unseen attacks. Security Manager is often the only way to maintain the integrity of your environment and quickly becomes a critical component of your IT Security program.