Help Desk Institute
Founded in 1989, HDI is headquartered in Colorado Springs, Colorado, and is the world's largest membership association for internal and external IT Service and Support professionals. HDI is member-focused and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association's global network. HDI is dedicated to helping IT service and support professionals and their organizations maximize the return on their professional development expenditures. To this end, HDI focuses on establishing best industry practices, developing certification and training programs based on internationally-recognized standards, and providing members with timely access to valuable industry resources and events.

Northern Virginia Technology Council
The Northern Virginia Technology Council (NVTC) is the membership association for the technology community in Northern Virginia. NVTC has more than 1100 member companies representing over 188,000 employees. Our membership includes companies from all sectors of the technology industry and the service providers that support these companies, as well as universities, foreign embassies, non-profit organizations and governmental agencies.

The North Carolina Technology Association
The North Carolina Technology Association (NCTA) is a not-for-profit, membership-driven trade association and the primary voice of the technology industry in North Carolina. NCTA is the intersection of leadership and technology, fueling the growth of North Carolina through Executive Engagement, Public Affairs, and a Knowledge Workforce. For more information, please visit www.nc-tech.org.

IT Service Management Forum USA (itSMF USA)

itSMF USA is the United States chapter of the ITSMF international organization which has over 40 chapters. Based on the ITIL framework which was developed in the 1980s, IT Service Management has expanded to support and promote other Service Management frameworks such as ISO20000, COBIT, BS17799, PRINCE2, Six Sigma and many others.

itSMF USA is the definitive & authoritative source for the advancement of IT Service Management Best Practices.

itSMF USA is an independent, membership-oriented association dedicated to the advancement of IT Service Management best practices through knowledge sharing, educational and networking opportunities.