White Papers

FISMA: Driving the Need for Automated Controls

While FISMA and related federal acts are deemed necessary to protect the citizens of the United States, they have also placed an enormous burden on the agencies, in terms of time, paperwork, and financial burden, particularly on their IT staff. Federal agencies are graded each year on satisfying and meeting FISMA compliance and other requirements. Learn how cost-effective solutions that simplify and automate as much of their compliance initiatives as possible are becoming essential to meeting these government mandates.
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Continuous Monitoring and Control of the FDCC, What Your CIO Needs to Know

Learn how your organization can achieve continuous monitoring and control of the Federal Desktop Core Configuration. Understand the challenges involved and recommendations for success.
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Maintaining Continuous Compliance with PCI DSS Requirements

Becoming PCI compliant, at least initially, is a challenging yet surmountable process. Re-asserting compliance in subsequent audits is significantly more difficult, and maintaining compliance between audits is an even greater challenge.  Learn more about these challenges and the tools available to maintain continuous compliance, lessen the financial and operational impact that audits generally have on an organization, and help companies maintain the required safeguards.
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Reduce IT Support Costs and Improve Effectiveness with Automated Resolution Management

Thanks to advances in autonomic technology, a practical approach to achieving and maintaining control of the IT environment is possible. The key to that solution is the ability to automate the full life cycle of IT support, from problem detection and diagnosis to resolution and closure. This is possible through a process known as Automated Resolution Management.
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Conquering Complexity in Problem Management

This paper explains why service desks cannot keep pace with the escalating complexity and problem rates in computing environments. This paper then goes on to explore the benefits of the Automated Resolution Management approach enabled by Triumfant Resolution Manager-a powerful solution uniquely suited to problem management in today's complex IT environment.
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